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Australia

Australia

Inspired by nature & ancient cultures, IINA hand crafts each piece of jewellery individually creating one of a kind treasures using natural quartz crystals & semi precious stones. 

Being environmentally conscious IINA locally sources and uses recycled 925 sterling silver.

Follow our adventures on Instagram  @iina_ _designs

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Shipping Info

DOMESTIC SHIPPING (WITHIN AUSTRALIA + NZ)

$8 Australia + $15 NZ  flat-rate Express Post.  Signature required on delivery.

  • All orders will be posted within 1-7 business days & receive an email confirmation with your Australia Post Tracking Code. 
  • Once goods have been shipped IINA is no longer responsible for your goods.
  • Delivery time once shipped  (AUSTRALIA 1-4 business days)  (NZ 5-21 business days)
  • Please check with your local post office if you experience any problems after your goods have been shipped & tracking number issued to your email.

INTERNATIONAL SHIPPING (WORLDWIDE)

$20 flat-rate Australia Post Registered International Shipping, Signature required on delivery.

  • All orders will be posted within 1-7 business days & receive an email confirmation with your Australia Post Tracking Code.
  •  International shipping includes signature on delivery but does not include insurance for lost or damaged goods, once goods have been shipped IINA is no longer responsible for your goods.
  • Delivery time once shipped (5-21 business days) (some country’s may take a little longer).
  • For some countries only basic tracking is available. Basic tracking means you can only see when your parcel has been lodged and has been received. 
  • A customs form with full value of goods will be attached to each parcel. For more info contact your local Post Office.
  • Please check with your local post office if you experience any problems after your goods have been shipped & tracking number issued to your email.

Please take into consideration that IINA is an independent label & is designed, handcrafted & shipped with only one soul behind the scenes. All treasures will be posted as soon as possible.

SIGNATURE REQUIRED

For tracking & security purposes a signature may be required on the delivery of goods. If delivery is attempted (usually within business hours) and nobody is home, an ‘attempted delivery card' will be left in your letterbox with instructions on how to collect your goods from your local post office. 

TAXES & CUSTOMS (countries other than Australia)

All international customers are responsible for the customs rates within their own country. Some countries may be subject to local charges. Any additional charges due to customs, taxes or import duties will be charged once the goods reach their destined country & it is the responsibility of the recipient to pay these. In no way is IINA responsible for these charges & will not supply a refund nor accept returns if recipient is not willing to pay.  For more information contact your local customs office.  Each international shipment will have a customs form attached to parcel with full value in goods. 

POLICY & TERMS

It is the customers responsibility to fill out the correct name, address & email details when completing check out, please double check to make sure there are no mistakes as once the order has been made it can be difficult to change address.  IINA aims to post your goods as fast as possible, once goods are shipped address or details cannot be changed & customer will not be refunded. 

PLEASE NOTE:

Once your order is shipped & tracking number issued, IINA is no longer responsible for missing or damaged goods.